And the fact that they don't have an "ideal model" that they work from, and strive for. (How many riders do they need to be solvent? What new rail lines and bus support? What is the model for providing service to all sections of the city and county- not "equally", as in every region has the same service, but so that each area has a transit system that is responsive to its' needs for excellent, timely service?) That they are happy to just plod along behind the models of other similar sized cities is pathetic. St. Louis deserves to have real visionaries shaping it's public transit system. An outline for the perfect transit system, and all focus is on achieving that, and not just ho-hum, this is the best we can do. Time to get the paycheck and clock out.
EDIT-- Sadly, this failed, but there is another scheduled increase to prepare for. Although, hopefully by then the revolution will have succeeded-- not just for public transit, but in regaining control of our government altogether.
Create public support for Bus driver's union in their struggle to get Metro to give them a new bargaining agreement, protect their wages, benefits and pensions.
Commence construction of toilet facilities at North Hanley Metrolink, Delmar Metrolink, Shrewsbury Metrolink, Civic Center, East Grand Bus Transfer Center,; obtain Metro's commitment to install toilets at all other existing and scheduled Metrolink stations and Bus transfer centers. Better facilities overall:
Better bus stops.
Better surveys and rider outreach.
Day passes available on all buses:
Better fare structures overall:
Longer customer service hours, and recorded messages when there is a bus broken down and other delays. (Not everyone has a smart phone or data plan and can sign up for email or text alerts.) And route supervisors should be required to drive the length of the route if a bus breaks down and tell waiting passengers. Same with temporary re-routes. Posting paper flyers is not enough. Someone needs to patrol to be sure that people aren't waiting for buses that aren't coming.
Full transparency (without necessity of filing Sunshine Act requests) on all of Metro's operating and planning budget. And that transparency needs to be comprehensible to the general public. A person should not have to wade through 60 page financial reports filled with marketing doublespeak and vague population statistics to find out what Metro is doing with out money.
If necessary, public audit or recall of Prop A, if investigation proves that public was duped and funds have not been distributed from the bond measure to Metro services as promised during the election. And possible audit of County Executive Office.
Abolish Metro's practice of making "contributions to outside entities":
In studying their year end fiscal reports, I discovered that in fiscal year 2013 they spent $5 million on "contributions to outside entities". This is the exact amount of money they are requesting in fare increases from their riders. I DECLARE SHENANIGANS!
Resignation of CEO John Nations. The public does not need a public transit CEO that makes a quarter of million dollars a year and makes no secret of the fact that he is only doing it to groom his future senate campaign.
Force Metro/BSDA to make safety their first priority.
More emphasis on rail, and more integration with Department of Transportation on developing public transit, particularly railways. More DOT funding to public transit and public transit support projects.